However, if you switched to using a new address, you would still be using exactly the same email service. You are, of course, still using a Hotmail address. If the issue persists, link your old Hotmail account to your new email client.ĭoes Hotmail still exist? Microsoft closed that service years ago, and all Hotmail users are using its current service at. If you can't log in to your Hotmail account, use Microsoft's account recovery form to access your account. The only way to access your old Hotmail account is through the Outlook web app. New users can only create an account, just to make things more confusing. Microsoft has been using Hotmail as its main brand for its emailing service since 1997. One of many small parts of Microsoft's communication subdivision, both Outlook and Hotmail are essentially one and the same thing.
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